Tag Archives: dcp

Spring 2017 Timeline

I will update this as needed!

Aug. 15 – Apps go live
Aug. 15 (7:00 pm) – Sent in application
Aug. 15 (7:22 pm) – “Thank You for Applying” email
Aug. 15 ( 8:10 pm) – “Immediate Action Required Web-Based Interview” email

Aug. 16 (8:45 am) – Took Web-Based Interview
Aug. 16 (9:00 am) – Passed Web-Based Interview
Aug. 16 (9:25 am) – “Schedule Phone Interview” email
Aug. 16 (9:25 am) – Repeat “Schedule Phone Interview” email
Aug. 16 (9:44 am) – “Phone Interview Confirmation” email

Aug. 23 (11:02 pm) – “Phone Interview Confirmation” email

Aug. 25 – Phone Interview scheduled for 12:30 CDT
Aug. 25 (12:34 pm) – Phone call from Unknown, lasts about 19 minutes
Aug. 25 (11:07 pm) – “Thank You for Interviewing” email

Sept. 28 (10:37 am) – “Congratulations!” email
Sept. 28 (11:25 am) – Accepted Position as SA QSFB
Sept. 28 (11:29 am) – “Submit Program Fees” email
Sept. 28 (3:00 pm) – Paid program fees
Sept. 28 (3:04 pm) – “DORMS Program Acceptance Confirmation” email
Sept. 28 (3:10 pm) – “Welcome to the Disney College Program Team!” email
Sept. 28 (3:14 pm) – “Request for Additional Information” email

Nov. 2 (4:04 pm) – “Registration for Spring 2017 classes opens November 16!” email
Nov. 9 (3:44 pm) – “Final reminder! Registration for Spring 2017 classes opens November 16!” email
Nov. 16 (11:11 am) – “Education Registration for Spring 2017 term is now open!” email
Nov. 16 (2:65 pm) – “Education Registration Update: Spring 2017” email
Nov. 16 – Did not register for any classes
Nov. 30 (8:24 am) – “The Disney Look” email

Dec. 8 (11:36 am) – “Housing Amenities Notice” email
Dec. 15 (8:26 am) – “Plan for Your Program” email
Dec. 30 (8:30 am) – “Prepare for Your Arrival” email

Jan. 6 (5:26 pm) – “New Hire Portal Instructions” email
Jan. 7 (7:36 pm) – “New Hire Portal Instructions” repeat email
Jan. 8 – Completed New Hire Portal
Jan. 9 (8:32 am) – “See Ya’ Real Soon!” email
Jan. 9 (12:19 pm) – “Disney Housing Registration” email
Jan. 9 – Filled out DORMS
Jan. 9 (2:02 pm) – “Housing Amenities Notice” repeat email
Jan. 9 (5:44 pm) – “Thank you for visiting the Education Registration Site” email
Jan. 9 (5:57 pm) – “Disney Housing Boarding Pass” email
Jan. 18 (9:12 am) – “Purchase your vehicle decal today!” email
Jan. 19 (6:54 pm) – “Vehicle Decal Payment Reminder” email

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Agent P’s World Showcase Adventure

My work location is Agent P’s World Showcase Adventure. It’s a really fun interactive game where you’re given a  FONE (Field Operative Notification Equipment) and sent into 1 of 7 countries to help Agent P defeat Doofensmhirtz and save the world! Basically it’s a scavenger hunt with many more interactive elements, like a zip lining Perry, a top secret penny press, a cuckoo clock chase, and more. It is something I would seriously recommend to anyone going through the World Showcase. Recently we also updated the old flip phone FONEs to touch screen Nokia FONEs!

I also got lucky in that my work uniform is super easy. As I’m sure many people are aware of, Disney uniforms are either make or break. Luckily, mine is pretty simple … dark gray shorts (!!!)  and a light blue shirt, with an optional hat. Oh yeah, and I’m also not required to tuck it in, which just about every single other uniform does require.

On top of that luck, I only had three days of training, which is pretty short compared to most roles. After three days of training, I had my assessment and officially earned my ears.

On top of running the Agent P attraction, my location also does PAC (parade audience control) for IllumiNations: Reflections of Earth (Epcot’s firework/fire/light show), opens the World Showcase in the morning, and clears Epcot after closing. We are supposed to be training soon to takeover the FastPass kiosks as well. Basically, we do a bit more, in my humble opinion, than the average attractions role worker. However, the trade off is that we also get better (both in length and quality) interaction with the guests. One of the reasons I was so looking forward to working attractions was that guest interaction, so I’m glad that it worked out like it did.

The first day of training we went through my location’s spiel: “Hey there, agents! Welcome to the O.W.C.A [Organization Without a Cool Acronym, which is the organization that Perry works for], are you here for your top secret mission?” We also had to learn how to accurately describe the game to guests, especially since it is most frequently mistaken for a show or for a character location. Then we saved several of the countries. My favorites are definitely France and Germany.  That night we learned how to do PAC for IllumiNations and also how to clear the park.

The second and third days kinda blur together for me. The second day of training we learned how to open World Showcase and we practiced our spieling and guest interactions. The third day of training we learned how to do Pargo and Norway runs while on Mission Support. Mission Support 1 (Pargo run) takes the Pargo (basically a heavy duty golf cart which is still nicknamed Shego from the good ol’ Kim Possible’s World Showcase Adventure days) to pick up phones from drop boxes on the far side of the World Showcase, as well as drop off anything the kiosks may need (more phones, new radio battery, etc). They also restock some of the interactive elements of the missions, like the golf balls that are used in United Kingdom. Mission Support 2 (Norway run) walks around the near side of the World Showcase to get phones from drop boxes and drop off anything those kiosks may need.

So yeah, that’s basically my job. There’s definitely some more tidbits to what all we do, but it’s mostly just boring details. I think this role, although something I originally was very upset about (characters that I don’t like and not a “real” attraction), has already grown on me and I’m now really glad to have gotten. Except for being outside for pretty much the entirety of every shift, the pros have definitely come to outweigh the cons.

DCP Courses

The other day I was able to sign up for my DCP courses. It was a stressful experience with little to no guidance or directions, which led to mass confusion with most all DCPers who were trying to sign up.

The system that is used to sign up for the classes is incredibly flawed. To choose a a course, you have to click on a bubble next to the time/day you want to take it on a webpage that is displaying all of the courses/times. If the class is no longer available, (most of them) will say “Waitlist Only” next to it in red. After that, you click “Continue” and it will bring you to a confirmation page displaying the classes you signed up for.

The issue with this seemingly simply system is that if you later decide to add/take off classes, you have to be sure to click bubble next to the classes you still want to stay in again, otherwise you are (probably unknowingly) dropping yourself from the course. Also, because Exploring Disney Heritage is the most popular course, both the course and the waitlist fill insanely quickly, so it is completely removed from the page when that happens … which makes it really hard to sign up/drop other courses while trying to keep Exploring Disney Heritage (because of having to click the bubble next to the courses you want to be in).

When I signed up, the page crashed. I eventually got in and immediately signed up for Exploring Disney Heritage. I also wanted to take a collegiate course, but for whatever reason, they were not showing up. It took another hour or so for them to finally appear (Glitch? Intentional delay? Who knows.). So, when I signed up for that, I could not re-click Exploring Disney Heritage.

I recieved two confirmation emails. The first one for Exploring Disney Heritage and the second one when I signed up for the collegiate course. However, my second email did not say that I was still enrolled in Exploring Disney Heritage. Needless to say, I was freaking out.

I emailed DCP Recruiting about five times with no answer. The next day I called the Education office. The phone kept going straight to voicemail, so I kept calling for four hours until someone answered. She was very nice and understood my confusion. She confirmed the courses I was enrolled in and add/drop me from ones I did/didn’t want to be in. The next day DCP sent out a mass email confirming enrollment of Exploring Disney Heritage and acknowledged their flawed system.

So, anyways, I am enrolled in Exploring Disney Heritage and Exploring Leadership. Both of them are on Thursdays and I’ll be in class from 1:30pm to 6pm, as each class is two hours long with a half hour break between the two.

I’m very excited to start these courses and am so glad the cloud of confusion over them has passed. If there is one thing I think the DCP really needs to work on it is effectively communicating and giving directions. It seems that they leave just about everything so vague and without a direct line of information.

Just over a month left until I’ll be in Florida!

Image

45 more days!

45 more days!

Summer

Only 66 more days until it’s time for the DCP! 

I am officially done with the Spring 2014 semester at the University (even making it on the Dean’s list, might I add!) and soon enough will be packing up to head to Florida. I will be driving down there in my new-to-me yellow Volkswagen Beetle (my dream car!), most likely with my mom and sister. Until then, I’ll be waiting up here in Minnesota. 

I can’t wait to write up and share my new experiences and adventures with everyone … and I really can’t wait to see where in Walt Disney World I’ll be working! 

Application Process

It mostly started with me scoping out as much information as I could from the Disney College Program website. Admittedly, it was hard for me to get all the information I needed off of their site and resorted to getting a good chunk of my information from different blogs and such, many of which can be found with a simple Google search. However, it’s also pretty easy to find some not so useful ones too.

I also follow the DCP on Facebook, which I would highly recommend doing. A lot of past, present, and future participants comment on their posts. They may not be the most informative comments, but they offer a great insider’s perspective. Anyways, it was thanks to the Facebook page that I knew when to apply. I saw a post of their’s that said the application was finally opened, so I applied as soon as possible.

Here’s the timeline of what my application process looked like:

  • February 7, 2014: Online application went live
  • February 8, 2014: Thank you for applying e-mail
  • February 8, 2014: Web Based Interview (WBI) e-mail
  • February 8, 2014: Schedule Phone Interview e-mail
  • February 8, 2014: Phone Interview conformation e-mail
  • February 17, 2014: Phone Interview
  • February 17, 2014: Thank You for Interviewing e-mail
  • February 18, 2014: Sent thank you e-mail to my interviewer
  • February 27, 2014: Congratulations! e-mail

The application itself was simple and similar to most any other application, asking for previous work and volunteer experiences, as well as if you have a preference for either the DLR program or the WDW program. It’s important to note that having a preference won’t hurt your chances at being accepted, and that if you say you are willing to work at either DLR or WDW, then you will be waiting for two update emails, one from either park.

After sending in my application and having it reviewed, which I believe is done by a computer system and not an actual person, I was sent a web based interview invitation. If anyone is familiar with StrengthsQuest or StrengthsFinder by Gallup, the WBI is run by the same people. I passed the WBI, but others can be “no longer under consideration” for the DCP afterwards. You can check your application status on the DCP Dashboard; if it says “in progress” that means that you are still being considered for a position in the program. Anyways, the WBI is largely a personality interview and is used to determine whether or not they think you’d be a good fit in the program and working in the parks.

Then I got an e-mail to set up my phone interview. I’ll go into further details on the phone interview, which is, to me, one of the most nerve racking and important parts of the application process, in another blog post. I picked a time that I knew I wouldn’t be doing anything and would be able to have somewhere quiet to take the call. The day after my interview, I sent a thank you e-mail to the lady who interviewed me. That’s definitely not a necessary part of the process, but I really did enjoy talking with her and knowing she probably talks to quite a handful of applicants a night, I wanted to let her know that I appreciated her time.

Finally, after all of that, I didn’t hear anything for a little over a week. I opened up my email one afternoon during class and saw that I had an email from the DCP with “Congratulations!” right in the subject field. From there, I had to go through the acceptance process.

So, that was my experience with the application process. Everything went smoothly and was easy to complete. I’ll post some more blogs going into further detail about the phone interview, as well as the acceptance process.